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#8657 Sin City Rentals → Carlos Handyman Sent2025-10-15 17:43:10 UTC
When do you have 2 hours to help me there?
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#8656 Sin City Rentals → Carlos Handyman Sent2025-10-15 17:43:08 UTC
Good morning Carlos
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#8655 Sin City Rentals → Carlos Handyman Sent2025-10-15 17:43:03 UTC
I need your help at soho 1205
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#8654 +17029085030 Received2025-10-15 17:35:34 UTC
Amazing, thank you. Fingers crossed! 😊
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#8653 +17024665269 Received2025-10-15 17:33:54 UTC
Good morning Mimi Any updates on my clients application for Sweeney? Natalie Monroy Diana Dominguez Please advice thank you.
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#8652 Sin City Rentals → +17029085030 Sent2025-10-15 17:33:36 UTC
Hi Nina! Thank you. Owner will review today.
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#8651 +17029354465 Received2025-10-15 17:03:47 UTC
Good morning, our tech will be at your property at 10:30 please let us know if you have any questions
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#8650 Sin City Rentals → +17029354465 Sent2025-10-15 17:01:50 UTC
Hi thank you for calling Sin City Rentals, please text us for any questions about our properties. Call backs will be scheduled. Thank you
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#8649 Brandy 113 Woodley Received Media2025-10-15 15:15:59 UTC
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#8648 Brandy 113 Woodley Received2025-10-15 15:15:47 UTC
Sent payment, when will the other toilet in the master bathroom be repaired and reinstalled? We have been working with you and have been more than patient regarding this since August this time around but have had plumbing issues since the day we moved in. The right thing to do would be to compensate your tenants for the way we have had to live. It just doesn't make any sense, you told me not to pay the rent for this month and to go get an Airbnb but then once they get one toilet somewhat working you think that's acceptable for you to then retract and ask for prorated rent? What if we had booked that Airbnb? It's pretty sad in insulating honestly. We still have a bathroom with a hole in the ground in the master where a toilet was which is disgusting, unsanitary, and not safe.
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#8647 Sin City Rentals → GFC Plumbing Sent2025-10-15 15:08:53 UTC
Hi thank you for calling Sin City Rentals, please text us for any questions about our properties. Call backs will be scheduled. Thank you
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#8646 Israel with Delfino landscaping Received2025-10-15 14:46:41 UTC
Hey Mimi
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#8645 Carlos HandymanContractor Received2025-10-14 23:39:44 UTC
Not much but I did speak a little Spanish
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#8644 Sin City Rentals → Carlos Handyman Sent2025-10-14 23:39:13 UTC
Did he speak Spanish?
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#8643 Carlos HandymanContractor Received2025-10-14 23:36:01 UTC
The plumber came and checked the Problem said to contact you to give you an estimate and then come to repair
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#8642 Carlos HandymanContractor Received2025-10-14 21:40:48 UTC
Ok, yes, I’ll be waiting
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#8641 Sin City Rentals → Carlos Handyman Sent2025-10-14 21:37:01 UTC
He’s on the way
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#8640 +17023236386 Received Media2025-10-14 21:36:20 UTC
Hi, your technician Rigo Hernandez from Elite Plumbing, Heating and Air Conditioning is on the way to 1007 Francis Avenue, Las Vegas, NV 89104 USA. Rigoberto - Goes by Rigo. Has been in the plumbing industry for 5 yrs. Enjoys his time with family and doing outdoor activities. He looks forward to everyday challenges and helping others. Track now: https://go.servicetitan.com/ttrack/6DSXDAQ. Call our office for any questions: (702) 263-2665.
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#8639 Sin City Rentals → Phil Sent2025-10-14 19:37:08 UTC
Hi thank you for calling Sin City Rentals, please text us for any questions about our properties. Call backs will be scheduled. Thank you
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#8638 +17029354465 Received2025-10-14 19:33:42 UTC
Hi Mimi, the second invoice for the sub charge was also paid with CC if you can please let your accounting department know of the issue.. thank you :)
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#8637 Sin City Rentals → Brandy 113 Woodley Sent2025-10-14 18:29:19 UTC
I understand this situation has been frustrating, but as tenants, the right thing to do is to continue working with us as we address these issues. Having multiple vendors come by for quotes and the temporary mess during repairs are normal parts of resolving maintenance problems. Since there is a functioning toilet in the home, rent cannot be withheld. The plumbing company has confirmed that the toilets are working, and they will not be sending invoices directly to you.
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#8636 Brandy 113 Woodley Received2025-10-14 18:18:37 UTC
Just spoke to the plumbing company and they said they sent you an estimate for the toilet repairs today. They only did the main repair out front yesterday.
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#8635 Brandy 113 Woodley Received2025-10-14 18:12:12 UTC
They never even came in the house they put a new drain in front to get the toilet in the hallway working but the master bathroom has still a hole in the ground with no toilet. I can send you photo or a video if you want?
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#8634 Sin City Rentals → Brandy 113 Woodley Sent2025-10-14 18:09:50 UTC
They said two toilets are working. When can I come by with them to check it?
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#8633 Sin City Rentals → Brandy 113 Woodley Sent2025-10-14 18:07:54 UTC
It seems there was a misunderstanding. When I said we wouldn’t charge rent while you remained in the house, that referred only to the period during the repairs. Now that the work is completed, rent resumes as normal. I’ve prorated the rent for the days affected (October 1–13), so the remaining balance is now due.
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#8632 Brandy 113 Woodley Received2025-10-14 18:05:01 UTC
They only fixed the one in the main hallway. The one is the master bathroom is still removed and patched up with no toilet period. Just a patched up hole in the ground.
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#8631 Sin City Rentals → Brandy 113 Woodley Sent2025-10-14 18:02:04 UTC
I just called the plumbing company. They were working when they left yesterday. Why aren’t they working now?
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#8630 Brandy 113 Woodley Received Media2025-10-14 18:01:34 UTC
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#8629 Sin City Rentals → +17028073781 Sent2025-10-14 17:56:19 UTC
Hi Kade, tenant in Woodley is saying both toilets are not working and master toilet isn’t working either.
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#8628 Brandy 113 Woodley Received2025-10-14 17:52:50 UTC
Also both toilets are still not working. I think we have been pretty patient and understanding with all the estimates, approvals, people in and out of the house, the mess in the house, etc. when will they be back to fix the toilet in the master bedroom? They said once again they need approval.
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#8627 +18137353066 Received2025-10-14 17:42:43 UTC
One more thing for Carlos to check out is the water heater. I just showered and it said 113 which should be very hot but was sorta warm. I tried the bathroom sink and same thing
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#8626 +18137353066 Received2025-10-14 17:32:24 UTC
Ok sounds good I'm going out to do some shopping and errands I'll be back in a couple hours
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#8625 Sin City Rentals → Brandy 113 Woodley Sent2025-10-14 17:26:14 UTC
No, I said not to pay rent at that time, and that we would determine the amount once the issue was resolved. I wasn’t sure if it would take two or three weeks. You did have a working toilet during that period — the plumbing company confirmed they had two functioning while the work was being done. I’ve prorated the rent for the days the issue lasted, from October 1st through October 13th. Are you planning to pay the prorated amount? If it’s not received by the end of the day, I’ll need to send a formal notice.
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#8624 Sin City Rentals → +18137353066 Sent2025-10-14 17:12:01 UTC
Let me check on that drape and get back to you.
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#8623 Sin City Rentals → +18137353066 Sent2025-10-14 17:11:45 UTC
Good morning Jeff! I found the arms. I think. I will send them with Carlos.
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#8622 Sin City Rentals → +18137353066 Sent2025-10-14 17:11:15 UTC
I was messaging you the same time.
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#8621 Sin City Rentals → +18137353066 Sent2025-10-14 17:09:35 UTC
Ok thank you for informing me. I’ll get a new one ordered in case that one isn’t working
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#8620 +18137353066 Received2025-10-14 17:08:32 UTC
Good morning Mimi Couple things to sort out 1. Kitchen sink still getting no flow from main faucet. Sensor does light on side so not sure what problem is. Also when I use the small water faucet to the right side. The water filter below starts to beep and three lights come on and a counter comes up for like a minute but water does flow from that faucet 2 the first drape the one nearest tv does not open. Was considering trying unplugging it above it and plug back in but thought I'd ask if you knew what to try? The other three drapes are working good 3 I looked into finding the tv brackets for back of tv and all I'm seeing is complete bracket kits good news is there only like $20. So if you can find the ones you have be great if not one of those from Amazon probably easy fix Getting tv hung is not something has to be done asap as long as we do in next week or two I'm good. The first two items I'd like to solve when we can Thx Jeff
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#8619 Brandy 113 Woodley Received2025-10-14 17:08:04 UTC
Prorated rent, what exactly are you prorating? You told me not to pay rent this month. We have been living here without running toilets for over two weeks now having to poop into plastic bags etc.
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#8618 +17029354465 Received2025-10-14 17:06:36 UTC
Good morning Mimi if we can please call our office 702-696-9808 Thank you
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#8617 Sin City Rentals → +17029354465 Sent2025-10-14 17:06:07 UTC
Hi thank you for calling Sin City Rentals, please text us for any questions about our properties. Call backs will be scheduled. Thank you
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#8616 Sin City Rentals → Brandy 113 Woodley Sent2025-10-14 16:59:53 UTC
Hi Brandy, the prorated rent for this month is $1,057. I’ve already adjusted the amount on TenantCloud. Can you make the payment today?
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#8615 +17029354465 Received2025-10-14 16:56:06 UTC
Good morning Mimi if we can please call our office 702-696-9808 Thank you
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#8614 +17024665269 Received2025-10-14 16:50:19 UTC
Good morning, Mimi My client wanted me to check to see if there's any updates on their application ? Please advise thank you.
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#8613 Sin City Rentals → +17028130966 Sent2025-10-14 16:42:31 UTC
Hi Taka! I will let you know next steps. Thank you for informing me!
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#8612 +17253361046 Received2025-10-14 16:24:53 UTC
Hello
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#8611 Sin City Rentals → +17028073781 Sent2025-10-14 15:34:06 UTC
Hi thank you for calling Sin City Rentals, please text us for any questions about our properties. Call backs will be scheduled. Thank you
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#8610 Jon 1030 BrackenTenant Received2025-10-14 15:27:10 UTC
Yes, we are good now. Thank you so much
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#8609 +17254444712 Received2025-10-14 14:44:47 UTC
Hi Mimi, thanks for trusting Redline Plumbing. We'd love your feedback here: https://pro.housecallpro.com/review/B7OnjgJR-v
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#8608 Sin City Rentals → Jon 1030 Bracken Sent2025-10-14 14:34:08 UTC
You should go ahead and give your modem a reboot. You could probably reboot everything if that doesn’t work.